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GIGNEST Privacy Policy

Last Updated: June 15, 2026

1. Introduction

Welcome to GigNest ("GigNest," "we," "our," or "us").

GigNest is a community platform designed for gig workers to connect, share experiences, rate pickup and drop-off locations, exchange advice, and engage with other members of the gig economy.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the GigNest mobile application, website, and related services (collectively, the "Services").

By using GigNest, you agree to the practices described in this Privacy Policy.

 

2. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Name

  • Username

  • Email address

  • Profile photo

  • Password (stored securely and encrypted)

  • Posts, comments, ratings, and reviews

  • Messages sent through the platform

  • Support requests and communications

 

Location Information

When permitted by your device settings, we may collect:

  • Approximate location

  • Pickup location ratings

  • Drop-off location ratings

  • Location information associated with reviews and ratings

Location services can be disabled through your device settings.

 

Device Information

We may automatically collect:

  • Device type

  • Operating system

  • App version

  • Mobile device identifiers

  • IP address

  • Usage statistics

  • Crash reports

 

Analytics Information

We may collect information regarding:

  • Features used

  • Time spent in the app

  • Pages viewed

  • Engagement with posts and ratings

  • Referral sources

This information helps us improve the platform.

 

3. How We Use Information

We use collected information to:

  • Operate and maintain GigNest

  • Create and manage user accounts

  • Display community content

  • Enable ratings and reviews

  • Facilitate messaging between users

  • Improve user experience

  • Analyze platform performance

  • Detect fraud, abuse, or policy violations

  • Provide customer support

  • Send service-related notifications

  • Comply with legal obligations

 

4. Community Content

GigNest is a social platform.

Information you choose to share publicly may be visible to other users, including:

  • Username

  • Profile image

  • Posts

  • Comments

  • Ratings

  • Reviews

  • Community interactions

Please exercise caution when sharing personal information publicly.

 

5. Ratings and Reviews

GigNest allows users to submit ratings and reviews regarding pickup and drop-off locations.

Users are responsible for ensuring their reviews:

  • Are truthful

  • Do not contain harassment

  • Do not contain unlawful content

  • Do not disclose private personal information

GigNest reserves the right to remove content that violates our policies.

 

6. How We Share Information

We do not sell your personal information.

We may share information with:

 

Service Providers

Third-party vendors that help us operate GigNest, including:

  • Cloud hosting providers

  • Analytics providers

  • Customer support providers

  • Authentication services

  • Notification services

These providers only receive information necessary to perform services on our behalf.

 

Legal Requirements

We may disclose information if required by law or if necessary to:

  • Comply with legal obligations

  • Protect user safety

  • Prevent fraud

  • Enforce our Terms of Service

  • Protect GigNest's rights

 

Business Transfers

If GigNest is involved in a merger, acquisition, financing, or sale of assets, user information may be transferred as part of that transaction.

 

7. Data Retention

We retain information for as long as necessary to:

  • Provide Services

  • Maintain account functionality

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Users may request account deletion as described below.

 

8. Account Deletion

Users may request deletion of their account by:

  • Using in-app account deletion tools.

  • Contacting support at:

michael.valentin@massmedia.tech

Upon verification, we will delete or anonymize information as required by applicable law.

Certain information may be retained when legally required.

 

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect user information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

10. Children's Privacy

GigNest is not intended for individuals under the age of 18.

We do not knowingly collect information from children under 18.

If we become aware of such information being collected, we will take steps to delete it.

 

11. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your information

  • Correct inaccurate information

  • Delete your information

  • Restrict certain processing

  • Object to certain processing

  • Request data portability

To exercise these rights, contact:

michael.valentin@massmedia.tech

​

12. Third-Party Services

GigNest may contain links to third-party websites, services, or advertisements.

We are not responsible for the privacy practices of third parties.

Users should review applicable third-party privacy policies.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted within the application and on our website.

Continued use of GigNest after updates constitutes acceptance of the revised policy.

 

14. Contact Us

If you have questions regarding this Privacy Policy, please contact:

michael.valentin@massmedia.tech

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